Tel. +44 (0) 20 3239 4822

Email. tracy@tdhsalesandmarketing.com

Address.

138 Lynmouth Road, London E17 8AQ, UK

Introducting...

Our approach

With exceptional long term strategic partnerships and relationships throughout the trade with tourist boards, tour operators, airlines and travel agent groups, we are your brand's single point of contact in Europe and provide:

 

Travel trade contacts

Personal connections with all key tour operators in the UK and Europe as well as travel agency chains, whether an integrated multiple, miniple, consortium and independents. We continually engage with operators and other industry partners to ensure brand and product development and inclusion in brochures.

 

Contract negotiation

Working with you we undertake to contract main rate for brochure inclusion as well as strategic tactical rate campaigns.

 

Strategic planning and distribution

We provide strategic consultancy solutions for the short, medium and long term project basis. We will fulfil, track and distribute sales collateral (all collateral to be monitored and levels reported on).

 

Marketing

We handle direct marketing, strategic and destination marketing, including tactical campaigns. Encompassing all aspects of sales, marketing and support, we provide brochure and pricing analysis, mystery shopping, product positioning and consumer enquiry lines. We provide PR and media liaison.

 

Sales and account management

We recognise the need to continually engage and incentivise the travel trade to increase destination knowledge and in turn increase sales. We offer expert tailored services for sales development and account management, with a focus on maximise revenue opportunities with a strong return on investment.

 

Training and development

We provide bespoke and personal tour operator and travel agent training covering all aspects of the travel industry requirements.  We have a wealth of experience in training and developing staff for front line sales. We offer crisis and critical event management (hurricanes, tsunami, ash cloud etc). We offer advice on current online training opportunities via the available companies in the UK.

 

Supplier liaison

We assist visiting suppliers by providing travel schedules, and arranging sales calls and media meetings.

 

Reporting

Monthly reports are provided to update on work carried out and marketing and media activities. We also carry out destination/hotel/resort comparison and feedback from an overall market perspective. We continually evaluate and update our clients about potential world threats and unrest, including fluctuating currency, Government tax changes, aviation fuel surcharges, Eco issues, health warnings, inclement weather or civil or military conflict.

 

Show attendance - our portfolio of clients encourages attendance at the following trade/consumer shows:

World Travel Market, London; ITB - Berlin; CHA - Caribbean; TTG Contri – Italy; Bergamo – Italy; Matka – Helsinki TUR – Sweden; The Destinations Show – London and Manchester.